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Welcome to the Support Hub — your quick access point for live help with common computer and printer issues.
Use the tabs to switch between Computer and Printer topics, then start a live chat with a support expert.
Printer Setup Issue
Printer Offline
Wireless Printer Issue
Scanner Issues
Color or Black Ink Not Printing
Cartridge Issues
Print Job Stuck in Queue
Paper Jam Issues
Instant Ink Issues
Carriage is Jammed
Windows Operating System Issues
Battery and Adapter Issues
Computer is Slow
Wireless, WIred, Bluetooth Networking Issues
Keyboard, Mouse, Touchpad, and Clickpad Issues
Perform an System Recovery
Display and Touchscreen Issues
Sound Issue
Computer Locks Up or Freezes
Computer Doesn’t Turn On or Boot Up
Low Disk Space or Memory Issues
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